Of Platform User Journey and Customer Lifetime Value: UmojaLink at the Inflection Point
An African-philosophy-informed board simulation on platform journeys, coupled lifetime value, consent, community and renewal.
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Tagged “ThePortal”4 articles
When the Institution of Trust Becomes the Risk: A KUSCCO Governance Simulation
KUSCCO's liquidation is not only a story about money. It is a case of evidence, incentives, dissent and accountability failing to meet at the same decision table.
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Best Practice remembers what worked. The Use Journey reveals what is happening. Relevance evidence turns better questions into Next Practice.
Read articleMzungu Research vs Mwafrika Research: Who Holds the Knowledge?
A doctoral defence and a jua kali engine on the same morning. Formal research makes knowledge contestable; apprenticeship makes it consequential. Africa’s opportunity is not to crown one laboratory and dismiss the other, but to build institutions where footnote and fingerprint can interrogate each other.
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